[爆卦] 聯航CEO:我們「接觸」了乘客幾次消失

看板Gossiping作者nawabonga時間7年前 (2017/04/11 15:54)推噓-12(8推 20噓 10→)

留言38則, 34人參與討論串1/1

這是聯航CEO公開發表的事件報告書。 On Sunday, April 9, after United Express Flight 3411 was fully boarded, United's gate agents were approached by crewmembers that were told they needed to board the flight. 4月9日星期日，在3411號聯合快捷班機全部登機後，聯合的門口代理人被告知有需要登機的機組人員。 We sought volunteers and then followed our involuntary denial of boarding process (including offering up to $1,000 in compensation) and when we approached one of these passengers to explain apologetically that he was being denied boarding, he raised his voice and refused to comply with crew member instructions. 我們尋求志願者，然後依據我們的非自願下機程序（包括提供高達1,000美元的賠償），當我們”approach”(接近?處理?對付)其中一名乘客並向他道歉說他必須下機時，他出聲拒絕遵守乘客守則。 He was approached a few more times after that in order to gain his compliance to come off the aircraft, and each time he refused and became more and more disruptive and belligerent. 之後，他再被我們”approach”(接近?處理?對付)了幾次，每次他都拒絕，並變得越來越具”破壞性”和”好戰”。 Our agents were left with no choice but to call Chicago Aviation Security Officers to assist in removing the customer from the flight. He repeatedly declined to leave. 我們的代理人別無選擇，只能打電話給芝加哥航空保安人員協助從飛機上"排除"這名客戶。他一再的拒絕離開。 Chicago Aviation Security Officers were unable to gain his cooperation and physically removed him from the flight as he continued to resist - running back onto the aircraft in defiance of both our crew and security officials. 芝加哥航空保安人員在無法得到他的合作之下，使用”肢體手段”(physically)將他從飛機上”排除”，因為他繼續抵抗，無視我們的機組員和安全人員，一再試圖回飛機。關鍵字在於這個"approached"。這個乘客一再的被"approached"，這個字可解釋為"接觸" 也可以解釋為"處理"，甚至"對付" 我不知道聯航是怎麼"approach"他的，拍肩膀? -- ※ 發信站: 批踢踢實業坊(ptt.cc), 來自: 118.233.71.217 ※ 文章網址: https://www.ptt.cc/bbs/Gossiping/M.1491897294.A.409.html

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