[問題] 蘭蔻氣墊粉餅的粉撲破掉了
[二度更新]
9/21(三) po文
9/22(四) 打給澎湖免稅店
下午客服打來詢問是否可以用line傳送粉撲破掉的照片給他
他想提供給廠商幫我爭取看看
也先跟我解釋因為快要週末了
廠商有可能下禮拜才會有回覆
9/26(ㄧ) 客服打來說他爭取到了
請我提供我家地址
他幫我寄一個新粉撲過來
還先解釋了因為颱風要來所以郵件可能會延誤
[感想]
老實說我原本以為打過去只能得到一句「不好意思」
沒有抱太大的希望
但沒有想到客服大大人這麼好
一直想幫我解決、主動聯絡
還一直先告訴我可能會遇到的狀況
也許這是他的工作
但我還是非常感謝他的協助,遇到了天使來著~
因此二度更新
也提供給在免稅店購入的人參考!
後續更新
謝謝版友們的分享
因為看到有些人說免稅店與專櫃不同通路
所以我沒有聯絡專櫃
而是直接聯絡免稅店
(在澎湖的免稅店購入)
得到的回應是
1. 粉撲是消耗品
(我回應:可是我才用2、3次QQ)
2. 沒有其他客人反應
(我回應:可能是其他客人怕麻煩不代表商品沒有問題)
3. 我是八月初購買的
距今已經快要兩個月了
但還是會協助我處理
最後他跟我留下了聯絡方式
所以會再幫我問問看
但因為已經購買蠻久了可能會不好處理
客服的態度非常好,可是立場還算蠻強硬的
所以我是不抱什麼期望了QQ
會參考下面有人推薦的韓國粉撲
謝謝各位的推薦及案例分享
我也在這邊分享我向免稅店反應的狀況
以上
大家好
這是我美妝首po
其實是來求助大家的
如果有什麼地方觸犯版規會馬上改掉!
八月初的時候我在免稅店入手了蘭蔻氣墊粉餅
http://i.imgur.com/Y255irM.jpg
但我買回來才用第三次
粉撲就破掉了
雖然是不影響使用
可是很心疼呀!!!
應該不是我太暴力造成的吧......
這是他自己裂掉耶
http://i.imgur.com/JcZXg6S.jpg
想請問有沒有人也遇到一樣的問題
或是有人知道我可以怎麼處理嗎
謝謝大家
--
※ 發信站: 批踢踢實業坊(ptt.cc), 來自: 114.136.115.8
※ 文章網址: https://www.ptt.cc/bbs/MakeUp/M.1474450689.A.8DB.html
推
09/21 17:43, , 1F
09/21 17:43, 1F
→
09/21 17:43, , 2F
09/21 17:43, 2F
→
09/21 17:43, , 3F
09/21 17:43, 3F
→
09/21 17:43, , 4F
09/21 17:43, 4F
→
09/21 17:43, , 5F
09/21 17:43, 5F
推
09/21 17:43, , 6F
09/21 17:43, 6F
→
09/21 17:50, , 7F
09/21 17:50, 7F
→
09/21 17:50, , 8F
09/21 17:50, 8F
→
09/21 17:50, , 9F
09/21 17:50, 9F
→
09/21 17:50, , 10F
09/21 17:50, 10F
→
09/21 17:51, , 11F
09/21 17:51, 11F
→
09/21 17:51, , 12F
09/21 17:51, 12F
→
09/21 17:51, , 13F
09/21 17:51, 13F
→
09/21 17:51, , 14F
09/21 17:51, 14F
→
09/21 17:51, , 15F
09/21 17:51, 15F
推
09/21 17:53, , 16F
09/21 17:53, 16F
→
09/21 17:53, , 17F
09/21 17:53, 17F
→
09/21 17:53, , 18F
09/21 17:53, 18F
→
09/21 17:53, , 19F
09/21 17:53, 19F
→
09/21 17:53, , 20F
09/21 17:53, 20F
推
09/21 18:05, , 21F
09/21 18:05, 21F
→
09/21 18:05, , 22F
09/21 18:05, 22F
→
09/21 18:07, , 23F
09/21 18:07, 23F
推
09/21 18:09, , 24F
09/21 18:09, 24F
推
09/21 18:15, , 25F
09/21 18:15, 25F
推
09/21 18:35, , 26F
09/21 18:35, 26F
→
09/21 18:35, , 27F
09/21 18:35, 27F
推
09/21 18:37, , 28F
09/21 18:37, 28F
推
09/21 18:39, , 29F
09/21 18:39, 29F
推
09/21 18:47, , 30F
09/21 18:47, 30F
推
09/21 19:14, , 31F
09/21 19:14, 31F
→
09/21 19:14, , 32F
09/21 19:14, 32F
推
09/21 19:22, , 33F
09/21 19:22, 33F
推
09/21 19:38, , 34F
09/21 19:38, 34F
推
09/21 19:41, , 35F
09/21 19:41, 35F
推
09/21 19:42, , 36F
09/21 19:42, 36F
推
09/21 19:43, , 37F
09/21 19:43, 37F
→
09/21 19:43, , 38F
09/21 19:43, 38F
推
09/21 19:55, , 39F
09/21 19:55, 39F
推
09/21 20:17, , 40F
09/21 20:17, 40F
推
09/21 20:20, , 41F
09/21 20:20, 41F
→
09/21 20:29, , 42F
09/21 20:29, 42F
推
09/21 20:44, , 43F
09/21 20:44, 43F
推
09/21 20:45, , 44F
09/21 20:45, 44F
推
09/21 21:00, , 45F
09/21 21:00, 45F
推
09/21 21:11, , 46F
09/21 21:11, 46F
→
09/21 21:11, , 47F
09/21 21:11, 47F
推
09/21 21:11, , 48F
09/21 21:11, 48F
推
09/21 21:16, , 49F
09/21 21:16, 49F
推
09/21 22:05, , 50F
09/21 22:05, 50F
→
09/21 22:05, , 51F
09/21 22:05, 51F
推
09/21 23:00, , 52F
09/21 23:00, 52F
推
09/21 23:01, , 53F
09/21 23:01, 53F
推
09/21 23:20, , 54F
09/21 23:20, 54F
→
09/21 23:20, , 55F
09/21 23:20, 55F
→
09/21 23:20, , 56F
09/21 23:20, 56F
推
09/21 23:30, , 57F
09/21 23:30, 57F
推
09/21 23:39, , 58F
09/21 23:39, 58F
推
09/22 00:14, , 59F
09/22 00:14, 59F
推
09/22 00:22, , 60F
09/22 00:22, 60F
→
09/22 00:22, , 61F
09/22 00:22, 61F
→
09/22 00:23, , 62F
09/22 00:23, 62F
→
09/22 00:23, , 63F
09/22 00:23, 63F
→
09/22 00:23, , 64F
09/22 00:23, 64F
→
09/22 02:17, , 65F
09/22 02:17, 65F
推
09/22 10:51, , 66F
09/22 10:51, 66F
→
09/22 10:51, , 67F
09/22 10:51, 67F
推
09/22 12:42, , 68F
09/22 12:42, 68F
推
09/22 12:51, , 69F
09/22 12:51, 69F
→
09/22 12:51, , 70F
09/22 12:51, 70F
推
09/22 13:20, , 71F
09/22 13:20, 71F
→
09/22 13:20, , 72F
09/22 13:20, 72F
※ 編輯: venaQ (223.140.50.231), 09/22/2016 14:29:34
推
09/22 17:53, , 73F
09/22 17:53, 73F
→
09/22 17:54, , 74F
09/22 17:54, 74F
→
09/22 17:54, , 75F
09/22 17:54, 75F
推
09/22 22:31, , 76F
09/22 22:31, 76F
推
09/22 23:59, , 77F
09/22 23:59, 77F
→
09/22 23:59, , 78F
09/22 23:59, 78F
推
09/23 00:53, , 79F
09/23 00:53, 79F
→
09/23 00:55, , 80F
09/23 00:55, 80F
推
09/23 19:28, , 81F
09/23 19:28, 81F
→
09/23 19:28, , 82F
09/23 19:28, 82F
推
09/23 21:57, , 83F
09/23 21:57, 83F
→
09/23 21:57, , 84F
09/23 21:57, 84F
推
09/25 00:43, , 85F
09/25 00:43, 85F
→
09/25 00:44, , 86F
09/25 00:44, 86F
※ 編輯: venaQ (1.164.0.241), 09/26/2016 18:48:10
推
09/27 14:40, , 87F
09/27 14:40, 87F
→
09/27 14:41, , 88F
09/27 14:41, 88F
→
09/27 14:41, , 89F
09/27 14:41, 89F
推
10/06 18:56, , 90F
10/06 18:56, 90F
討論串 (同標題文章)